*Effective Date: January 1st, 2024*

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Etchings ("we," "us," or "our") is committed to protecting the privacy of our customers ("you" or "your") and maintaining the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.etchingshome.ca] ("Site") or make purchases from us. By accessing or using our Site, you consent to the terms outlined in this Privacy Policy.

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1. Information We Collect

 

1.1 Personal Information

We collect personal information that you voluntarily provide to us when making a purchase or contacting us, including but not limited to your name, email address, shipping address, billing information, and phone number.

 

1.2 Transaction Information

We may collect information related to your transactions with us, including the products you purchase, payment details, and order history.

 

1.3 Device Information

We may collect information about your device, including IP address, browser type, operating system, and other technical details when you visit our Site.

 

2. How We Use Your Information

We use the information we collect for purposes including:

- Processing and fulfilling your orders.
- Providing customer support and responding to your inquiries.
- Communicating with you about your orders, promotions, and updates.
- Analyzing and improving our products and services.
- Complying with legal obligations.

 

3. Disclosure of Information

We may share your information with third-party service providers who assist us in operating our business and providing our services, such as payment processors, shipping companies, and marketing partners. We do not sell your personal information to third parties for marketing purposes.

 

4. Use of Cookies

We may use cookies to enhance your experience on our Site, improve our services, and analyze trends. By using our Site, you consent to the use of cookies as described in our Cookie Policy.

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5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

 

6. Limitation of Liability

While we take reasonable measures to protect your information, we cannot guarantee its absolute security. By using our Site, you acknowledge and accept the inherent risks of transmitting information online and agree that we shall not be liable for any unauthorized access, disclosure, or loss of your information.

 

7. Policy Updates

We reserve the right to update this Privacy Policy at any time without prior notice. The latest version will be posted on our Site with the effective date.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [info@etchingshome.ca].

 

9. Legal Compliance

We comply with applicable privacy laws and regulations in the jurisdictions where we operate.

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